Royston Tay and Clara de Soto - Bots in customer engagement: what’s hype, what’s reality

April 27, 2017

Find out how innovative companies are experimenting with bots and automating customer engagement flows. Learn from our bot partners about the challenges of building, deploying, getting success from using bots. Get pragmatic tips on how bots and human agents can work hand-in-hand to deliver the best experiences.