Mikkel Svane, CEO & Founder of Zendesk

April 27, 2017

In Minding the Trust Gap, Zendesk's CEO Mikkel Svane will discuss why we're living in an age of unprecedented distrust. 

But as faith has eroded in institutions, new opportunities for building trust have emerged in the relationship between businesses and their customers. Innovations in technology, business models, customer experiences, and business culture are paving the way for a new age of trust—one where individuals matter more than institutions and customers actively define brands.