Danielle Di-Masi, Marketing & Digital Communications Strategist

April 27, 2017

Although we live in the most innovative era, it is also the most dynamic and potentially distracting one. We are constantly surrounded by technology; our customers are surrounded by technology. So how do we cut through all the “noise” online and create a digital customer experience that is as engaging and trustworthy as being face-to-face, no matter where our customers are in the world. It is about creating real relationships, a progressive customer experience, and using technology to bring people together, not further apart. 

Danielle will share ideas on how to authentically foster genuine human experiences and build customer relationships, online, offline and everywhere in between.